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Refund heaven-sent

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Refund nikowskyy2

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Sorry but I bought the game may 2024, giving you support and trust, and now I find myself with a client that will never be updated because only the one on steam will be? It doesn't seem fair to me, even if it's a small amount of money



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Refund me, i purchased this, but i hadnt log in to my account. Thank you

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Refund StablerMarmot7

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I re-purchased the game on steam. I'm pretty disappointing with a lot of the unnecessary changed. However I do find it odd that if nacho (The developer) REALLY did want to give steam version of the game away for free but couldn't due to steam limiting keys. 

Why didn't he just update the itch.io version to be the latest version that we see on steam? That way everyone is happy... no? Like am I crazy with that suggestion? That feels like the most reasonable thing to do. 

(He wouldn't have had to tell everyone he'll refund them then? Then cause himself even more mess when he realized he couldn't refund people)

Instead the itch.io version will no longer get updates and the only way to get the newer version of the game is to re-purchase it. Yes it's $3 but I'm just confused on the front nacho is putting on to say he wanted to give the newest version of the game away for free. When if that was the case he'd just give it free on itch? Which is exactly what the buckshot roulette developer did. He didn't give a steam key away for free but he gave everyone still future updates on itch.io to show he supports and appreciates his original fanbase.

I don't know. If he believes his steam release has enough to warrant a re-purchase than that's fine. I'm not here to debate that. However, why doesn't he just say that? When that feels like it's clearly the case with him turning a blind eye to simply uploading the new game on itch for players to play?

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Refund SrMimimi

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Refund BryanZC

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Refund NAKIMANE

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Refund bewinxxy

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Refund CheeseDunkie

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I really enjoyed this game on steam. Seriously it feels like a lot of people are losing their mind over what kinda feels like nothing. Yeah it kinda sucks that it isn't available on itch,io anymore, but in the grand scheme of things, its 3 dollars for a game that you got to enjoy. And for everyone who claim that he "promissed refunds then went back on it" are just cherrypicking details, he explains in his most recent post WHY he is unable to give out refunds and it's not his fault.  Remember guys, this is ONE PERSON who made all of this, not some huge team with tons of money and budgeting and resources. 
I just want you to know that not everyone is angry at you about this, and that I'm a big fan of the project. Keep up the awesome work, don't let this get you down. 

(1 edit) (+6)(-3)

Ok but hear me out. Why not just update the itch.io version to the latest version on steam.....hes willing to give refunds but even buckshot roulette still respected its itch.io player base and continued to give its updates on itch for free without forcing platform switch and repurchase.

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That's a fair perspective. I get that it's a frustrating situation, and I'll admit, I don't really understand the logic behind removing this version of it off itch.io. I don't really understand that logic, and I can understand those frustrations. I just think that a LOT of this hate he's receiving is a little bit overblown, and I can't help but feel bad for a small developer who seems to be trying his best, but has made mistakes. 
I do appreciate your more fair perspective though, I've just seen SO MUCH hate being thrown or a lot of the anger just felt overblown, so I couldn't help but want to make a supportive statement because I didn't want this dev to just feel like he's drowning, because as a creative myself, I can empathize with how crushing that can feel. 

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The reason is because it is another game, not an update.

I just question if its another game then why is this game not buyable? Its kind of forcing others to buy the remake right? And not giving them a choice really 

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refund CooledHarry

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the steam one isn't the same man I wanted this one but its not letting me man

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I'm confused. You can still download your copy. Be Cool!

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I can't believe i came to this page to find a bunch of people suddenly bashing Nacho Sama and requesting refunds because... there's a steam version available now? The game cost like $3 and you still have a fully playable game that will remain the game you got into and love. 

The steam version is a separate version with changes from the original. Available as a separate purchase so you can play the new version or the one you already enjoy. 

For $3. This isn't a AAA big studio $70 title, it's barely a coffee. Relax. Buy the steam version and try a slightly different version, or load up your itch copy and play the game you love. You have what you paid for what is y'alls problem?

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For context, Nacho offered refunds, then went back on it.

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they did not go back on it intentionally if you paid any attention to what they've been doing. Itch will not approve his refund requests if they are over 90 days old. 

I don't know about you, but I *never* saw an offer to refund just because it went to steam until people started complaining they didn't have the steam version here. I can't imagine how much this guy has stressed himself out over people by the hundreds hounding him over $3 when they have the option to play two fully developed games for a grand total of $6. Seriously, anyone complaining they need a refund or bashing on the creator for this need to touch some grass and live in reality again.

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Why not just release the steam version on itch.io for itch.io users to download. People keep saying "but its only $3". That applies both ways. If its only $3 why is the developer simply not updating the itch version. Itch people were promised free updates if they buy the game yet are no longer receiving these free upates? It doesnt make much sense to me. This whole situation wouldnt be an issue if the update to the game was given to itch users aswell as released on steam.

(1 edit) (+1)

Please, tell me more about you feel paying someone pennies for their time spent developing something you can enjoy for hours is wrong

Again. This isn't some corporation with a team. It's one guy doing what he can with what he understands about the policies of each of the store and made some hiccups. Treating his game like it isn't worth the price you paid is garbage behavior. You have a fully playable game on itch. And another version on steam. This isn't even the first game to release varying versions across stores?

(2 edits) (+1)(-1)

you still are avoiding the important point of. Why didn't he simply release the steam version on itch.io. nacho comes off as disingenuous simply because he claims he wanted to give the steam release to all itch.io players for free but couldn't due to limited keys. If that's true and he does want to give the game from. Why not just upload it to itch for itch players. He's contradicting himself. If he wants that extra $3 just say "I think the steam release has enough to warrant another $3". Like...be honest with the fans. Even more so the itch.io fans. 


Literally buckshot roulette gave itch.io a free update on steam release. This scenario is no different.


There's no "understanding policies" when a very clear and easy solution is to either tell everyone outright "Ok I lied. I don't want to give the game out for free and was cockblocked by steam. I just think it has enough to warrant a re-purchase". Again him being blocked by steam simply makes no sense when the alternative solution is to simply update the itch.io version to what we see on steam. 

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I was gonna ask for a refund but it is THREE DOLLARS on steam lmao, you can keep my money you've more than earned it

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Bought on steam :)

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please, refund Martins_mah
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Hi can you please put back the itch.io version of the game to purchase? I'm a new fan of the game and would really like to play, but I only have a Mac. Which, doesn't run with the new version on Steam. Please and Thank you!

There's a free online version. Seems no different than this version.

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That's not legit bro

How so? I have all the versions and it's no different online.

Because it wasn't published with the consent of Nachosama. Really you can't stop it so its more just a code of honor and good manners to not play it.

(+4)(-2)

Imagine opening up a game you find so popular to see everyone asking for refunds. Like great gumballs what is going on?

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I know... Im honestly shocked. I bought the game off steam without even realizing that it's not even compatible with Mac. Still wanted to support tho, so I don't mind. Just hoping that I can purchase the itch.io version of the game. 

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For context, Nacho offered refunds, then went back on it.

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… Are you serious?

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it wasn't entirely their fault, but it did happen.

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Well he realized he couldnt give a refund if it'd been longer than 90 days. Still entirely his lack of research. Hes already flopped on some promises so hes kind of dug himself a deeper hole from simply not quickly investigation if itch had a refund period. I feel bad but equally man should really stop speaking without checking things out first. Promised steam keys into a promised refund without checking if either were possible.

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Imagine providing 0 context for bait. 

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Stating a true fact is apparently bait now.

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It is when you're lying brother. Just leaving this comment here to make sure no one gets tricked by you. He did not go back on it. If you bought the game more than 90 days ago, you're not getting a refund. He can't do anything about that. He even explains it in the devlog. Do your research, don't listen to random trolls on the internet like this guy.

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He could refund people outside of the system (which he would be legally obligated to) but he's choosing not to. I'm tired of people defending bad behavior. It's happening way too fucking much and I'm sick of people letting others get away with evil. I hope you die.

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Maybe i could accept a $3 UDS gift card or something like that.

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This is the superior version.

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Please refund Itzz_Abisk8tr

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Refund please  my user is Misplaced_organs

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Id like a refund, Username is some0n3

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I'd like a refund please, Username: Bei_0

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Hey, are you going to have this available for Mac for Steam? Purchased it there before realising that it's not available on my platform. :(

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I'd like a refund please, Username: ArenS14

URL: https://arens14.itch.io

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I'd like a refund please, Username: Hobicatado

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I'd like a refund. i dont have it on steam and i need to buy it again. plus im on mac  where steam dont have this version to downloud. im dissapointed. 

user: juras_oguras

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I'd like a refund please

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I'd like a refund please, Username: Yuniriko

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I'd like a refund please, Username: bigbadbear016

(1 edit) (+1)(-6)

Dev made two promises they couldn't keep. Kinda sucks ngl.

EDIT: Imagine defending a literal crime. You are all what's wrong with the gaming industry.

(-1)

?? Crime??? Tf are you on about? 😀 

The real crime here is the ones who try to attack him and stole his game for many times. Nacho already stated so many times that he DIDN'T KNOW about the rules before promising Steam keys and itch.io refund, he admitted his mistakes. Lots of people here also can't even understand the difference between update and remake even if the Steam version didn't went as much as we expected. Why are you calling us who tried to defend him like defending a literal crime? You literally acted like he's in a big company that's scamming you when the reality he's an indie dev who tried to figure things out and worked hard for his game ALONE. Give him a break. 

Go touch some grass if you can't even understand his mistakes and the situation. Nachosama is a great developer but some people like you is the reason he discouraged to continue TNMN and his other projects, you clearly don't care about his situation and you only care about the game. Well done for upsetting the real fans of TNMN! 👏👏👏

promising something in exchange for a purchase and not giving a refund when you can't deliver is a crime.

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Dude, how many times should i tell you that his mistakes are ACCIDENTAL??? He didn't do it on purpose, he didn't do much research before he promised the Steam key and refunds, he admitted it and he APOLOGIZED. It's something he couldn't control now and the only way to fix it is giving the discount on Steam price when it was released for a week or ask Nachosama for a Steam key if he still have it.

I think i should just stop talking to you, the amount of downvote on your comment already says it all. Imagine how much the dev must endure during all of this hate and negativity he's facing, no wonder he's now discouraged to continue TNMN because we CAN'T literally have nice things for a moment and people literally pushed him and didn't give him a break.

(2 edits)

I mean something can be a mistake and accidental and still be a crime. 

like image you're driving and you end up hitting a kid walking in the road. 

Most children you can't see while they're walking, but it'd still be a crime even if it was an accident. 

That crime is vehicular manslaughter, if the kid died

Nonetheless, not keeping a promise is not a crime, unless a part of a legal contract. 

in which there was never promise in a legal contract for the creator to give us a remake for free

(-6)

i'd like a refund to be able to purchase the game through steam, Username Rainy_Cloud

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im mad i don went and paid for this game just for yall to turn around and make me get it on steam? be so F*cking fr like im about to spaz.... high key where your ceo at

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I´d like a refund, Ive purchased this Game before it was on Steam.

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I'd like a refund please, Username: Yosteo

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I'd like a refund please, Username: konradesp

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