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Hi, I bought the app but I can't run it, I have windows.

im trying to run the app through linux and it is not working

Hi, I got the game about a hour ago and  idk what's wrong. Windows just keep saying cannot access the specified file. If anyone has an idea why pls let me know. Also I am using Nvidia and its the latest version.

Check if your antivirus/windos defender is blocking it, because it is a .exe file.

can someone help me. i'm buying the game but there was an error

There was an error processing your payment:

  • Your card was declined.

You can send a email and ask about it here: https://itch.io/support

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yeah the issue is that you card was declined bro

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A
AMAZING !!!

hi, jus got the game and still got black screen after reinstalling it multiple times

nvm, manage to access it!

how did u fix this?? im having the same issue

I jus opened it as administrator(using windows)

Hey! I am sorry, I really want to play this game (I already bought it) but I have LInux and I have no idea how to run it manually:( . Could you help me, please? 

Hi! Idk either haha, but maybe someone who uses linux too can help you.

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Really good. I want to help with the translation into Ukrainian. Write if interested

yes!! we need that.

The game is really good, if you need any help with more spanish or english translations hit me up. I will be expecting the next updates.

Before clicking on the file, you can see the stamp of DDD on it, but after clicking on it, it is not there (I understand that this is a situation of a fake person). Can we improve it here?

Hi! It will be more easy if the DDD logo isn't show in the button either, that's why I kept it like that.

Maybe have the paper appear folded when the "neighbor" passes it to you, and you unfold it when you pick it up? It's a little immersion-breaking seeing the logo on there while it's on the desk, and then suddenly it's gone when you inspect the paper further. Having it folded would fix that immersion-break imo.

Hi, I'm on laptop trying to open the game and have windows!! However microsoft will not let me open the game file?? It says that it is trying to prevent viruses and takes me too the microsoft appstore, I've updated my laptop and checked that my GPU can run it and it can but it won't let me open the files?

Make sure your browser, antivirus and windows defender aren't blocking it, this is because the file is a .exe

Hi! Amazing game, really addicting. I bought it yesterday and had no problems with it, but when i got on today, I realised that a bug appeared which did not let me press on the files with the first floor. Because of this, it is almost impossible. I am not upset at all, take your time with bug fixing. 

Ther is a work around for it! Open the other 2 files first and then you can open the 1st file too for some reason. 

I call ddd* waiting for an answer*appear on screen on nothing happen after that it is bugged or i must press any key?

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Hello just wanted to say that calling someone doesn't work sometimes it's a bug
Oh and i am on the Mac if that's an important info

I managed to find a way to play it still:

Oh that also  happened to me if the mouse curser is normal instead of the ace symbol then the phone won't work but you can get the ace cursor easily back by going up or down with your cursor because that's how you lose to Ace in the first place 

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I have the same! did you find solution?

I literally explained it in my previous comment 0-0

ngl it is kinda annoying when graphicly such a basic 2d game requires latest and newest gear. On the computer, I'm currently on, don't have volkan, but still worked with opengl3.

im confused i made sure my drivers were up to date and that my gpu can run it. everything is good. i also did the demo test thing which worked fine. i have uninstalled and reinstalled like 5 times and still,

When i launch the game its just a black screen after the warning. Anyone have any ideas?

Hi I bought the game via Visa but as soon as i confirmed the purchase i didnt get a email and i cant download the game.

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when are you planning to release the game for free just asking?

if not then its fine

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I really want to play this game but I only have a Chromebook! Please develop it for console, it would be so great! Especially on the Switch, it would kill on there.

Are you able to run a linux executable in the console on a Chromebook?

Does Rafttellyn always have a spotted shirt? I worry that I keep calling D.D.D. on a good person but can't find an answer online, Please help.

Yes, the dress of Rafttellyn is always the same.

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que hago para jugarlo, si la compre pero no me sale la opcion de descarga ni nada ?

Hola! Revisa en tu correo si tienes un enlace de descarga, o bien en la parte superior de la página del juego debe aparecer el botón para descargar.

hola, no me an enviado nada a mi correo y tampoco me sale nada en la parte superior de la pagina, tampoco sale el descuento en mi cuenta bancaria 

Ok parece que no lo has comprado, puedes contactar a soporte y preguntar al respecto https://itch.io/support es posible que el método de pago no te haya funcionado.

Lamento decir que soy algo muy nuevo en esto, me acabo de crear la cuenta solo para descargar el juego y como creo se habra dado cueta no hablo el idioma, entido lo que me a esccrito solo por traductor ( te amo traductor).
Seria tan amable de indicarme o explicarme como hacer lo ?

En la página del juego presiona el botón que comprar luego debes seleccionar el método de pago.

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esto es lo que sale 

 me sale eso

Escribe un correo a soporte y explica la situación: https://itch.io/support

ya lo hice, espero que todo salga bien 

Gracias por la ayuda 

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when I open the game its jus a black screen did I jus use 3 bucks on a game I can't play?

are you on laptop or deskto

Check if you need to update your drivers.

Deleted 264 days ago

You need to close the door with the red button after open the door.

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AWESOME GAME!! Had to play it again!!!

I am loving the game so far! There seems to be an issue with the phone though. I just got told I killed 3 neighbors, but for every person I called their house and someone answered and told me they were home. Cannot wait for more updates!!!

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Hola chic@s, puse mis datos, no me deja comprar el juego, alguien más tuvo ese inconveniente???? Agregue mi tarjeta y tiene saldo , pero no se cobra y tampoco me llega ningún correo :c 

Hola, puedes contactar con soporte y preguntar: https://itch.io/support

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Amazing game, I cant wait to see what's next :)) 

Con que lenguaje programas tus juegos?  saludos

Es Godot el motor, el lenguaje se llama GDscritp, es muy similar a python.

Gracias, lo revisaré

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hey guys, for those whose GPU are on the vulkan list but somehow the game does not work properly, try searching online for a tool that analyzes your GPU and you might have a newer version. I just had to download a newer version and the game worked fine. this might help some people with their issues.

heyyy, what did you use to analyze it 

i used the intel analyzer because my gpu is intel iris, which is tree trunk tier. i dont know much about the other gpus.

Does this auto save?

Yes

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ME GUSTO MUCHO 

how do i make a phone call???

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Reall
Really great game!!! :)

Whenever i try to run the game, my cursor shows up and the music plays but it's just a black screen. What should I do?

Try to check if you need to update your drivers.

I accidentally sent my download link to the wrong email. Who do I contact?

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Hi! Here https://itch.io/support

Thank you! I did send an email to them as soon as I realized that it was the wrong email. I’m waiting to hear back. 

How long does it usually take for them to respond?

Idk, but it seems to take some time.

I still haven't heard back from them, and I really would like to play the game. I haven't received my money back or received the game.

What is your email?

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I saw someone play this game and immediately wanted to play it. I have a Chromebook and I'm unsure if that means I can play and I don't want to play a "free" version that was just stolen and uploaded. Is there anything I can do? 

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