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(+4)(-2)

Imagine opening up a game you find so popular to see everyone asking for refunds. Like great gumballs what is going on?

(+3)(-2)

I know... Im honestly shocked. I bought the game off steam without even realizing that it's not even compatible with Mac. Still wanted to support tho, so I don't mind. Just hoping that I can purchase the itch.io version of the game. 

(+1)(-3)

For context, Nacho offered refunds, then went back on it.

(+1)

… Are you serious?

(-1)

it wasn't entirely their fault, but it did happen.

(+1)

Well he realized he couldnt give a refund if it'd been longer than 90 days. Still entirely his lack of research. Hes already flopped on some promises so hes kind of dug himself a deeper hole from simply not quickly investigation if itch had a refund period. I feel bad but equally man should really stop speaking without checking things out first. Promised steam keys into a promised refund without checking if either were possible.

(+1)(-1)

Imagine providing 0 context for bait. 

(-2)

Stating a true fact is apparently bait now.

(1 edit) (+1)(-1)

It is when you're lying brother. Just leaving this comment here to make sure no one gets tricked by you. He did not go back on it. If you bought the game more than 90 days ago, you're not getting a refund. He can't do anything about that. He even explains it in the devlog. Do your research, don't listen to random trolls on the internet like this guy.

(+1)(-3)

He could refund people outside of the system (which he would be legally obligated to) but he's choosing not to. I'm tired of people defending bad behavior. It's happening way too fucking much and I'm sick of people letting others get away with evil. I hope you die.

(+1)(-5)
Maybe i could accept a $3 UDS gift card or something like that.

(+1)

This is the superior version.

(-4)

Please refund Itzz_Abisk8tr

(-4)

Refund please  my user is Misplaced_organs

(-4)

Id like a refund, Username is some0n3

(-4)

I'd like a refund please, Username: Bei_0

(+2)

Hey, are you going to have this available for Mac for Steam? Purchased it there before realising that it's not available on my platform. :(

(+1)(-4)

I'd like a refund please, Username: ArenS14

URL: https://arens14.itch.io

(-4)

I'd like a refund please, Username: Hobicatado

(1 edit) (-4)

I'd like a refund. i dont have it on steam and i need to buy it again. plus im on mac  where steam dont have this version to downloud. im dissapointed. 

user: juras_oguras

(-4)

I'd like a refund please

(-4)

I'd like a refund please, Username: Yuniriko

(-5)

I'd like a refund please, Username: bigbadbear016

(1 edit) (+1)(-6)

Dev made two promises they couldn't keep. Kinda sucks ngl.

EDIT: Imagine defending a literal crime. You are all what's wrong with the gaming industry.

(-2)

?? Crime??? Tf are you on about? 😀 

The real crime here is the ones who try to attack him and stole his game for many times. Nacho already stated so many times that he DIDN'T KNOW about the rules before promising Steam keys and itch.io refund, he admitted his mistakes. Lots of people here also can't even understand the difference between update and remake even if the Steam version didn't went as much as we expected. Why are you calling us who tried to defend him like defending a literal crime? You literally acted like he's in a big company that's scamming you when the reality he's an indie dev who tried to figure things out and worked hard for his game ALONE. Give him a break. 

Go touch some grass if you can't even understand his mistakes and the situation. Nachosama is a great developer but some people like you is the reason he discouraged to continue TNMN and his other projects, you clearly don't care about his situation and you only care about the game. Well done for upsetting the real fans of TNMN! 👏👏👏

(+1)

promising something in exchange for a purchase and not giving a refund when you can't deliver is a crime.

(1 edit) (-1)

Dude, how many times should i tell you that his mistakes are ACCIDENTAL??? He didn't do it on purpose, he didn't do much research before he promised the Steam key and refunds, he admitted it and he APOLOGIZED. It's something he couldn't control now and the only way to fix it is giving the discount on Steam price when it was released for a week or ask Nachosama for a Steam key if he still have it.

I think i should just stop talking to you, the amount of downvote on your comment already says it all. Imagine how much the dev must endure during all of this hate and negativity he's facing, no wonder he's now discouraged to continue TNMN because we CAN'T literally have nice things for a moment and people literally pushed him and didn't give him a break.

(2 edits)

I mean something can be a mistake and accidental and still be a crime. 

like image you're driving and you end up hitting a kid walking in the road. 

Most children you can't see while they're walking, but it'd still be a crime even if it was an accident. 

That crime is vehicular manslaughter, if the kid died

Nonetheless, not keeping a promise is not a crime, unless a part of a legal contract. 

in which there was never promise in a legal contract for the creator to give us a remake for free

(-6)

i'd like a refund to be able to purchase the game through steam, Username Rainy_Cloud

(+3)(-7)

im mad i don went and paid for this game just for yall to turn around and make me get it on steam? be so F*cking fr like im about to spaz.... high key where your ceo at

(-5)

I´d like a refund, Ive purchased this Game before it was on Steam.

(-5)

I'd like a refund please, Username: Yosteo

(-5)

I'd like a refund please, Username: konradesp

(1 edit)

Hello, 

i downlodad the game on steam, but it dont work there is always a sign that say it is unable to initialise the vulkan video driver. I tried evrything (2H right now) and i cant play the game i tried to restar my pc twice and did that waht stand on the sign multiplite times i tried evrey yt tutorial how to fix that and i updated aeverything on that fuckin pc but still i cant play it please help me.

(+3)(-4)

Hi, your graphics card has to be compatible with vulkan, seems like it doesn't.

I know there is a way to run the game anyways, look at the steam discussions, I saw someone explaine it how to do it.

(-6)

refund pls

(1 edit) (-5)

I would like a refund, please. Username: avooki

(-5)

i would like a refund please, user gollega

(-4)

refund pls user harloom

(-4)

 refund please marciopaulo10

(-4)

could i get va refund please? my user is hxlliebxb

(-4)

Refund please Username Krizboi0

(-3)

refund please, username oponn,https://oponn.itch.io

(-3)

can i get a refund please, the username is MidnightsMonster

Bug?

Launched the game and the entire screen has purple static. I verified files and reinstalled with no success. Any ideas?
(-2)

Check if you need to update the GPU drivers, this seems to be an issue with the Graphics card

Thank you for the reply! I'll see what I can do thanks!

(+1)

Hi Nacho, it worked! Thank you so much for your fast reply and help!! :D

(-3)

Refund please JOX51

(-3)

refund user fmaggie1

(-3)

I would like a refund, my user is 7Clev

(1 edit) (-3)

pls i need a refund user is endermiaz thank you

(+4)(-4)

People… the game on Steam, while it's the same core gameplay, is completely redone. See it as a sequel or a remake if you will. Also, the itch version is not going anywhere.

Also also the game's like $3. And it was heavily discounted. Actually complaining about it costs yourself more of your time than the game itself.

(+2)(-3)

I'm more annoyed they promised a free steam key, which they couldn't deliver on. Then promised refunds, which they also couldn't deliver on. This is absolutely false advertising and they're just taking the money.

(+2)(-2)

The systems in place don't allow for that. They overpromised, yes, but have their hands tied as much as anyone else. And people bashing on the "incredible expense" of $3 despite the situation being out of the hand of the dev really should put things into perspective.

(+3)(-3)

I would like to start this by saying that if the developer literally cannot give out enough free keys then it is a bad situation for him and the players. With that said however. I've been a developer on plenty of itch.io and steam products. You can usually get an indefinite amount of steam keys as long as you communicate with steam how many keys you need and for what purpose. So as long as nacho communicates with steam he had so many sales on itch.io. He should have been able to send keys out for each user. HOWEVER maybe steam decline him. I don't know the full situation. It just seems from what nacho has posted that he seemed to have put the minimum effort into communicating with steam.

No one is complaining they have to spend $3. They're complaining they have to re-buy the game in the first place. Which is perfectly understandable. Even more so when the developer had been quoted in the past saying he would give a free steam key.

On top of that he's removed being able to get the game on itch.io. ON TOP of that the game doesn't work on mac. ON TOP OF THAT the developer claimed free updates for itch.io users indefinitely. To then release a new version of the game on steam and discontinue the itch.io version.

There is a lot of reasons to be upset with the decisions the developer has made. The fact people keep going "wah wah its only $3 why are you'all crying" is them  clearly not understanding why people are upset. It's not about the price. Its about the broken promises and other things i stated.

(+1)(-3)

The time and energy it takes anyone to complain vastly outweight the $3. Your post even more so.

(+2)(-1)

Hey man complaints is what makes a change. To just sit down and take it means any developer will have the same mindset. That's like saying "Never complain about league of legends, Apex legends, Counterstrike, etc..." because they're all free games. So any "complaints" are invalid because people are spending time complaining about a free game. It's just a strange mindset to have. The only validation is "bUt it'S onLy $3.". Whenever someone presents any valid reasoning to the issue it comes down to the money. Even though that's not the problem when complaining about free games are also valid. 

(+1)

I'm complaining that they committed false advertising twice.

(+1)(-1)

still false advertising. doesn't matter if it's THREE dollars. they still committed a CRIME. How are people defending this?

(+4)(-1)

"crime"

Go touch grass. The dev made a game, promised something that they can't provide. If you think that's a crime, you're wrong in the head.

(+1)

it is a crime. you can't promise something in a purchase then not deliver and then also not refund.

(+1)

no one has claimed an "incredible expense" though. That's simply been blown out of proportion by people who want to defend the practice of being forced to repurchase the game. It's not about the expense. The game was supposed to have free updates. The itch.io was left with no future updeated while a new updated version is now on steam. If the developer truly cared about his original developers and is only claiming he can't give the game for free on steam due to keys. Why not simply release the updated game for itch.io customers???? That's where all of this falls apart. Even buckshot roulette when releasing on steam still gave itch.io free updates of the game.


If he had given itch.io buyers the free update on itch then this would all make perfect sense. However he didn't. That's where this falls apart.

(+2)

Wait, what? I cant update it now? How is that fair

(+1)(-2)

Can i get a refund please and thank you? User is jebdz

(+1)(-2)

i would like a refund please and thank you

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