I juat bought this game on the 3rd of April, And i was so happy with it. But today I seen that 3 transactions came out for it. One was for the game which is fine, and then another extra £1.08 was taken out. In different transactions. £1.00 one transaction, and £0.08 another transaction. I did email them and I'm still waiting on an explanation. If anyone can help or put my mind to ease, That'd be very helpful.
Did anyone else have this problem? Please let me know. Thank you.
They might be a temporary charge or authorization charge! If so, then that means it’s just a charge to see whether or not you have funds in your account and will disappear in a few days!
sometimes banks charge an account twice just to make sure you have enough money in your card to buy the game! ( kinda like a security precaution) The charge will say temp or authorization and then the transaction will disappear after 1 to 3 days!
But that’s only if you bought the game directly with your credit or debit card and it doesn’t happen on every transaction. If you didn’t use credit/debit, then it might just be a glitch in the system!
It’s a little confusing to explain, I apologize! I wish I could explain it even further but even I don’t completely understand it. It happened to me a couple of times with my bank and they were no help.
anytime i open the folders after awhile they stop working and i can not open them. i tried exiting the app or going to menu. idk if deleting and redownloading will work but i dont wanna lose my progress
I've played for a bit and this is what i think, it's tons of fun and very fun to play, the sound effects really add to the mood, so yeah overall great game! I can't wait for more modes!
Hi there! I love this and it's such a calming game to play in my free time between my classes. It's so silly and eerie in the best ways! My issue is that sometimes the folder for floor one, or the call ability (rotating the numbers) on the phone will stop working. Many times it starts out with me unable to check the folder, and eventually unable to call anyone including the DDD. Is there anyway to patch this from your end or troubleshoot it from mine? A lot of the time I have to just restart my run and hope it doesn't happen again on the next one. I would rather keep playing than have any sort of refund :)
you got the game to work on your Mac?? My Mac won't even let me download it because it says apple can't see if the software is corruptible. How did you get yours working??
not sure what version you're running but it's a security setting, search for your current version with the problem and it should tell you how to fix that
There should be a "Buy Now" button at the top of the page and another towards the bottom. itch.io allows you to name your own price when downloading a game, but some games (like this one) have a minimum price, which is listed above the text entry box. Payment options are at the bottom of the menu.
the game has three language options, you probably just pressed chinese by accident. In the main menu, options in the second lowest option on the side. Pressing it will open the language option.
do the doppelgangers with creepy faces/hole faces kill you if you leave the viewing window open for too long??? i mean probably not but i just wanna know in case there's a scary mechanic like that or can you just investigate them like normal
I am also unable to download it at all right now. The official itch launcher is creating an empty folder and that's it. (I've been attempting to download the Linux version)
has anyone else had trouble with the audio? i've troubleshooted as much as i could but i can't find anything that would tell me that would explain the issue. i've checked my sound mixer along with uninstalling and reinstalling the game
if you find something that’s incorrect/missing, use the checklist and cross out any of the options. once you have, at the bottom, a prompt will pop up saying “question the individual”. click that and the individual will give an explanation. pay attention though, they don’t give explanations on the same topic a second time
I have a mac book and it won't let me open the game because it can't check for "malicious software" I was just wondering what to do at this point, no one has any tutorials to get around it :(
You'll get a message Error that says "[game] cannot be opened because the developer cannot be verified. macOS cannot verify that this app is free from Malware. You're only options will be "Move to Trash" and "Cancel" --- KEEP THIS WINDOW UP, for now.
Navigate to your System Settings App
Navigate to "Privacy & Security" - it should be 13th in the system settings app list but you can also search for it.
Scroll down to the section that says "security" - There's a box that says "Allow applications downloaded from App Store or App Store and identified developers." Make sure that the button that says "App Store and identified developers "is selected.
Remember the window from Step 2? While you have your Settings and Privacy system settings window open hit cancel (while you're looking at the security section)
Underneath that box in Step 5 there's another message that will pop up and say "[Game] was blocked from use because it is not from an identified developer" with a button that says Open anyway*---* Select open anyway
If you have a password for your mac it might prompt you to enter your password/touch ID.
Another message will pop up -- "MacOS cannot verify the developer of [Game]. Are you sure you want to open it? By opening this app you will be overriding system security which can expose your computer and personal information to malware that may harm your Mac or compromise your privacy." --- You'll get three options this time -- Open, Move to Trash or Cancel. Go ahead and select Open.
Voila! You should be able to get your game to start up!
← Return to game
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게임이 결제창에서 넘어가지 않습니다
I bought this and its not letting me in. please tell me how to solve this problem! thanks
i think you were supposed to download the demo to see if your pc is able to run it first. very sorry. i hope you get your money back if you paid
I juat bought this game on the 3rd of April, And i was so happy with it. But today I seen that 3 transactions came out for it. One was for the game which is fine, and then another extra £1.08 was taken out. In different transactions. £1.00 one transaction, and £0.08 another transaction. I did email them and I'm still waiting on an explanation. If anyone can help or put my mind to ease, That'd be very helpful.
Did anyone else have this problem? Please let me know. Thank you.
They might be a temporary charge or authorization charge! If so, then that means it’s just a charge to see whether or not you have funds in your account and will disappear in a few days!
Can you explain further. Sorry that doesn't make sense to me. Thanks for replying.
Also if I didn't have funds in my account surely I wouldn't buy the game so why would that be a thing?
sometimes banks charge an account twice just to make sure you have enough money in your card to buy the game! ( kinda like a security precaution) The charge will say temp or authorization and then the transaction will disappear after 1 to 3 days!
But that’s only if you bought the game directly with your credit or debit card and it doesn’t happen on every transaction. If you didn’t use credit/debit, then it might just be a glitch in the system!
It’s a little confusing to explain, I apologize! I wish I could explain it even further but even I don’t completely understand it. It happened to me a couple of times with my bank and they were no help.
Okay thank you so much for replying. I couldn't settle unless someone got back to me. So I appreciate it.
Every time I open my game, after the tutorial it freezes even though the demo supports my computer. Im on windows 11
every time i close any document or file it puts my cursor in the corner, how do i fix?
Not going to lie this game was very fun to play
anytime i open the folders after awhile they stop working and i can not open them. i tried exiting the app or going to menu. idk if deleting and redownloading will work but i dont wanna lose my progress
Love the game! I'm excited for more game modes (if possible and when ready no rush) in the future! I can't wait to see what they'll offer!
I can't open the game
same…
how is it not opning and what is your OS?
it says that’s not my neighbor 20 2o
how is it not opning and what is your OS?
very very good
i love this game so much!! i can't wait for more updates and for markiplier to play lol. awesome game!! here's a video of me trying to get s tier lol
I'm gonna try and get it when I have the money
Russian can be added to the game
when the game goes live on steam
I've played for a bit and this is what i think, it's tons of fun and very fun to play, the sound effects really add to the mood, so yeah overall great game! I can't wait for more modes!
Hi there! I love this and it's such a calming game to play in my free time between my classes. It's so silly and eerie in the best ways! My issue is that sometimes the folder for floor one, or the call ability (rotating the numbers) on the phone will stop working. Many times it starts out with me unable to check the folder, and eventually unable to call anyone including the DDD. Is there anyway to patch this from your end or troubleshoot it from mine? A lot of the time I have to just restart my run and hope it doesn't happen again on the next one. I would rather keep playing than have any sort of refund :)
Just fyi, both issues fix themselves if I wait long enough (I had not waited long enough previously before restarting)
I have this same issue! I'd also love to know a fix.
whenever i load the game or the demo it leaves me on a black screen, the only texture that loads is the cursor
it stops letting me dial numbers at some point then fixes itself if i wait a bit, im on mac, any tips on how to fix this?
you got the game to work on your Mac?? My Mac won't even let me download it because it says apple can't see if the software is corruptible. How did you get yours working??
not sure what version you're running but it's a security setting, search for your current version with the problem and it should tell you how to fix that
how do i buy? i sincerely want to buy it but im brazilian and dont have a clue on how to buy games on itch.io
There should be a "Buy Now" button at the top of the page and another towards the bottom. itch.io allows you to name your own price when downloading a game, but some games (like this one) have a minimum price, which is listed above the text entry box. Payment options are at the bottom of the menu.
lo compre y la mayoría de las veces que llamo al D.D.D se me cierra el juego
Guys it wont let me run the demo on my computer help its giving me a random file.
Its not an actual demo, its just to check if your pc can run it. There is a free browser version :)
https://thatsnotmyneighbor.online
thank you :)
can someone help me i bought the game but it gave me an emty file
why is my game in chinese 😭
the game has three language options, you probably just pressed chinese by accident. In the main menu, options in the second lowest option on the side. Pressing it will open the language option.
are there still plans to implement the other game modes? loved it btw!!
imagine bro’s reaction when they suddenly blew up and found out it was the result of a horde of chronically online teenagers thirsting over francis
LMAO
HELP
do the doppelgangers with creepy faces/hole faces kill you if you leave the viewing window open for too long??? i mean probably not but i just wanna know in case there's a scary mechanic like that
or can you just investigate them like normal
You investigate them like normal, but some don't have the capacity to actually have a conversation with you.
Awesome concept and some amazing artwork! Great job!
I am also unable to download it at all right now. The official itch launcher is creating an empty folder and that's it. (I've been attempting to download the Linux version)
i bought it and it wont let me download
it isnt letting me play
all th birthdays say over 1955 even though it IS 1955?
Thats the ID expiration date. not a birthdate
OH
they're not birthdays
that is the expire date for the id
has anyone else had trouble with the audio? i've troubleshooted as much as i could but i can't find anything that would tell me that would explain the issue. i've checked my sound mixer along with uninstalling and reinstalling the game
add a mod where you can kiss the milkman please
ur so real for that
if you find something that’s incorrect/missing, use the checklist and cross out any of the options. once you have, at the bottom, a prompt will pop up saying “question the individual”. click that and the individual will give an explanation. pay attention though, they don’t give explanations on the same topic a second time
I have a mac book and it won't let me open the game because it can't check for "malicious software" I was just wondering what to do at this point, no one has any tutorials to get around it :(
I gotchu!
OMG YOU ARE AMAZING!!!!! Thank you sosososososo Much!!!!!!!
buenas! el juego guay, pero me crashea muy seguido, ¿solucion?